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Refund Policy

Last updated: August 2026

Refunds Are Handled by the Merchant

yusleep-sleep.us is an independent information and affiliate resource. We do not sell, ship, bill, or fulfil any product, and cannot issue refunds. All purchases complete on the official merchant's portal through the merchant's authorised retailer, and refund requests go to them.

Yu Sleep 365-Day Guarantee

According to the manufacturer, Yu Sleep orders placed through the official portal carry a 60-day money-back guarantee — two months to request a refund of the purchase price.

How to Request a Refund

1. Contact customer support using the details on your order confirmation email.
2. Provide your order number and the email address used at checkout.
3. Follow the return instructions the support team provides.
4. Keep proof of postage until your refund is confirmed.

Notes

Return shipping is typically the customer's responsibility unless stated otherwise. Refunds are issued to the original payment method and may take several business days to appear. Guarantee terms are set by the manufacturer and may change — confirm on the official ordering page before purchasing.

For anything relating to an actual order, contact the merchant directly. We have no access to order records.